Practice Areas:  Technology and eGovernment Services   (Return to Practice Areas)

Elected officials are requesting their chief information officers to enable eGovernment implementations. Governments that understand the need to provide a single view across processes (a "brand") will achieve success in eGovernment efforts.

Internet-enabled government services is a key driver in government improvement efforts. The Internet provides a platform for 24/7 constituent services with zero latency. Constituent relationships can move from standard treatment to customized service, while daily interactions can be increased by orders of magnitude without similar increases in staff.

NewPoint Group's public sector technology professionals keep pace with proven and emerging technologies. They can help an agency assess the effectiveness of its strategic information technology plans, knowledge management infrastructure, and technical infrastructures, and then determine the business model that will enable the agency to meet its strategic objectives. Our team can help you overcome issues such as integrating legacy systems, multiple databases, and distributed architectures to deliver Internet-enabled operations.

Our technology consulting services include:

• Readiness assessment: assessing the readiness for eGovernment, including current policies, infrastructure, architecture, work flow, and knowledge management process
• eGovernment visioning: developing an agency's eGovernment vision and strategy, and the business model to support the strategy and drive innovation
• Strategic planning: developing strategic information system plans to support agency goals and objectives
• Feasibility analysis: developing the business case, evaluating alternative solutions, and determining the economic viability of potential technology solutions (feasibility study reporting)
• Protecting: identifying and evaluating security, privacy, and reliability issues, and planning and implementing measures to ensure the public's trust
• Architecting: defining functional, technical, and creative requirements
• Implementing: defining, designing, installing, and testing information portals, systems, and interfaces to meet specific organizational requirements

NewPoint Group's eGovernment services are integrated with the firm's other consulting areas. When we assist in developing a new system or program, it is done within the context of leveraging process improvement, and it is done with regard to the human aspects of the organization.

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